Brand Candie Academy

Customer Service vs. Customer Experience: Elevate Your Brand Beyond Support and Into Strategy

If your customers buy once and never come back — your problem isn’t customer service, it’s customer experience. Early in my career, I thought fast replies and friendly tones were all it took to cre...

Google Business Profile Tips for 2025: Get Found Before the Holidays

Five small updates that bring more customers through your door this season. Think about the last time you searched for a holiday service — a salon, a boutique, even a coffee shop. You didn’t ty...

How to Make a One-of-a-Kind Gift Guide for Your Business Using Canva

The holiday season is a crucial time for businesses, especially in the retail sector. However, it also brings a common concern: Am I doing enough? Finding effective strategies is crucial, whether i...