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How to Make a One-of-a-Kind Gift Guide for Your Business Using Canva

How to Make a One-of-a-Kind Gift Guide for Your Business Using Canva

The holiday season is a crucial time for businesses, especially in the retail sector. However, it also brings a common concern: Am I doing enough? Finding effective strategies is crucial, whether i...

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Responding to Positive Reviews: Best Practices

Responding to Positive Reviews: Best Practices

Getting a glowing review feels like a confetti cannon going off in your brain. It’s validation, it’s joy, it’s proof that you’re rocking this whole business thing. Now how you respond to positive r...

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Zappos Case Study: How Customer Service Built a Billion-Dollar Brand
case study

Zappos Case Study: How Customer Service Built a Billion-Dollar Brand

The Origin Story: Placing Bets on Unconventional Strategies A direct-selling model for an online shoe store seemed problematic in 1999 because people doubted buying shoes without trying them fi...

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