Customer Experience

Removing or Deleting Negative Reviews: What You Should Know

Negative reviews can be tough to hear but they don’t have to ruin your parade. Here’s everything you need to know about removing or deleting negative reviews, with a good dose of pep talk, storyte...

Encouraging Customers to Leave Reviews: Effective Strategies

Let’s get real about reviews. You know they’re important for your business, but getting customers to leave them can feel like pulling teeth. But don’t worry, I’ve got you covered with some kick-as...